The story
Ken builds WordPress sites solo — and every finished project quietly joins his unpaid maintenance fleet. Client twelve’s site slows down; client twelve assumes Ken is watching. Ken is building client sixteen.
His fix was to make performance a template instead of a task: one tuned xSpeed profile exported from his best build, applied in one click to every launch; the Hub benchmarking the whole fleet nightly and emailing him only when something drops.
Now “is my site still fast?” is answered by a dashboard instead of an evening. The maintenance retainer he finally started charging costs him minutes a month to honour — the margin was in the tooling all along.