Tell us what is going on
A question, a bug, a licence problem or an idea. It all lands in the same place, and the reply comes to your email.
Your ticket is in
We have it, and the reply will come to the email address you gave us. Check the spam folder if it seems slow. In the meantime, a free speed scan of the site gives us something concrete to look at.
Worth including
- Your site URL, and one page where you can see the problem.
- What you expected, what happened instead, and when it started.
- Anything you already tried: purging the cache, disabling a module.
None of it is required. It is the difference between one reply and three.
Who answers
The xSpeed team at WPDeveloper, the people who build the plugin. Free and paid tickets go to the same place; paid plans are prioritised in the queue, and Enterprise adds onboarding and an SLA.
See what each plan includes →In a hurry?
The chat bubble in the corner is a real person during working hours, and it is the fastest route for a short question.
Start a chat →